Krystina Holquin
About Expertise Journey Beyond Work Contact
Charlotte, NC

Building
relationships
that last.

I'm Krystina — a client success and account management person who genuinely likes people, asks a lot of questions, and has spent 5+ years turning first conversations into partnerships that stick around. Off the clock, I'm probably on a plane, a motorcycle, or somewhere with terrible wifi.

5+
Years
Experience
23
Countries
Visited
43%
YoY Growth
Driven
Client Success
Account Management
SaaS
Consultative Sales
Retention & Growth
Krystina at Plaza de España in Seville, Spain
Seville, Spain — country #19
About

A career built on trust.

Before I found my footing in SaaS and account management, I was flying. Literally. I spent years as a flight attendant, including a season with the Chicago Blackhawks during their 2017–2018 NHL run, which taught me more about reading a room, staying calm under pressure, and delivering exceptional experiences than any training program ever could.

Today I bring that same energy to client relationships. I have spent 5+ years in account management and client success roles, working across SaaS and programmatic DOOH ecosystems, building the kind of partnerships that stick around beyond the first contract cycle.

I'm currently an Account Manager at OneCloud Corporation, where I own a portfolio of client accounts across the full sales lifecycle — from first conversation through renewal — and lean on a consultative approach to keep clients growing with the platform.

Alongside that, I co-founded North of Eden Consulting with a close friend — a brand-building studio for early-stage founders where I lead client relationships, project management, and growth strategy.

"I am at my best when I am the person a client trusts to tell them the truth, solve the problem, and show up consistently."

23 countries visited, more in progress
Motorcycle rider, recently earned my endorsement
Weightlifter and definitely not a morning person
Two Shih Tzus who run the house
Aspiring reader, currently aspirational
Expertise

What I bring to a team.

01

Client Success and Account Management

I own client relationships end to end. From onboarding to renewal, I focus on adoption, retention, and making sure clients can clearly articulate the value they are getting from the product.

02

Cross-functional Coordination

I keep timelines, stakeholders, and deliverables aligned without anyone having to ask twice. I have worked across Product, Engineering, Sales, and Operations teams throughout my career.

03

Data-driven Storytelling

I use Salesforce, Zoho CRM, Amazon QuickSight, Google Sheets, Jira, and Confluence to surface trends and translate them into clear recommendations that help teams act with confidence.

04

Partner Ecosystems and Growth

I have a track record of growing accounts through adoption strategies, proactive risk mitigation, and identifying expansion opportunities that benefit both the client and the business.

Journey

The road so far.

Less a resume, more a rough map of how I got here — each stop taught me something the last one didn't.

June 2026 – Present

Account Manager

OneCloud Corporation

These days I'm growing a portfolio of accounts at OneCloud — getting to know each client's business well enough to recommend what's actually right for them, not just what's easiest to sell. I live in Zoho CRM so nothing falls through the cracks between the first call and the renewal.

April 2026 – Present

Client Director & Operations, Co-Founder

North of Eden Consulting

Alongside my day job, I co-founded a brand-building studio with a close friend, helping early-stage founders build brands from scratch. I run client relationships, project management, and contractor oversight, keeping every engagement on time, on scope, and on brand from discovery through launch.

2024 – 2026

Supply Side Account Manager

Screenverse

I spent almost two years managing twenty programmatic DOOH accounts, building the kind of executive-level relationships where partners called me before they called anyone else. I became the internal voice of the partner, translating what they actually needed into feedback our Product and Engineering teams could act on.

2021 – 2024

Client Success and Knowledge Base Manager

Apparatix Media Solutions

My account management story really starts here. I rebuilt our Knowledge Base from the ground up, authored the documentation that helped clients help themselves, and drove 43% year-over-year growth in a brand-new marketplace product — proof that good documentation and good relationships can both move revenue.

Beyond Work

A few things about me.

The parts of my life that don't fit on a resume but explain a lot about how I show up to work.

Krystina with her motorcycle
Freshly endorsed and not mad about it
Krystina traveling in Seville, Spain
Seville, one of 23 and counting
23 countries visited
Weightlifter, not a morning person
Two Shih Tzus who run the house
Aspiring reader, currently aspirational
Contact

Let's connect.

Always happy to talk shop, trade travel stories, or hear about a good motorcycle route. Reach out any time.

krystinaholquin@gmail.com LinkedIn
© 2026 Krystina Holquin